Frequently asked questions
What does a watch service include?
A full service involves carefully inspecting and servicing the movement, cleaning the internal components, replacing worn parts where required, and checking the watch for accurate timekeeping. Where appropriate, we can also clean and restore the case and bracelet to help bring your watch back to its best.
Can you polish and restore my watch?
It depends on the watch and its condition. While polishing can significantly improve the appearance of a well-worn watch, excessive or incorrect polishing can alter the original case shape and finish. We therefore assess each watch individually and recommend the most appropriate approach.
Should I have my luxury watch polished?
Yes. Professional polishing can help restore the appearance of a worn watch by carefully removing scratches and marks from the case and bracelet. We take care to preserve the original shape and finish of the watch, which is particularly important for luxury and high-value timepieces.